Buying your bus ticket online lets you see current departures without visiting a branch, choose your seat from the coach plan and pay securely. On the Didim Seyahat website, the booking process takes you step by step from choosing where you are travelling from and to, all the way to your ticket result.
1. Choosing Your Route and Date
In the search box on the home page, choose your departure point, your destination and your travel date. If you are boarding at an intermediate stop, the ticket screen shows only the roadside boarding points set up for the departure point you have chosen. Once you have checked that you have not picked the same city twice and that the date is correct, you can list the departures.
2. Journey, Seat and Passenger Details
Each journey card shows the departure time, the estimated arrival time, the fare, the seat layout and the number of free seats. Open the journey that suits you and choose a seat from the seat plan. The system checks the operator's seat and gender rules again, both on screen and on the server.
Enter the passenger name, contact details and the required ID fields correctly. Correct any typing errors in your phone number and email address before payment so that your text message or email can reach you. If you need a company invoice, enter the company name, tax office and 10- or 11-digit tax number in the relevant fields.
3. Secure Payment and Your Ticket Result
Payment is completed on your bank's 3D Secure screen. Do not close the page or press the back button repeatedly until the transaction is complete. Once your bank has verified the payment, save the PNR shown on the result screen. If the confirmation is delayed, use the PNR lookup page or call our contact centre instead of paying again.
After You Buy Your Ticket
When your purchase is complete, your PNR number appears on screen and your ticket details are sent to you. To view, cancel or change your ticket to an open ticket later, all you need is your PNR number and your phone number; you can do all of this on the My Tickets page.
A standard ticket can be cancelled or changed to an open ticket up to 8 hours before departure. With the Gold Ticket, available for 150 TL per passenger, this is extended to 1 minute before departure. If you cancel, the ticket price is refunded; the Gold Ticket service fee is not refundable.
