Our Terminal Branches
Our terminal branches, where you can buy tickets, cancel or open a ticket and ask about baggage and the shuttle, are spread along our route from Didim to Istanbul. Tap a branch's number below to call it directly.
Each branch handles the services departing from its own terminal. Under each branch below you will also find the route pages that depart from that stop, where you can see departure times and available seats.
Cannot find the branch you are looking for? Our call centre is at your service 24/7 on 0850 304 09 09. For our city shuttle routes, see the shuttle routes page.
What You Can Do at Our Branches
- Buy single and return tickets, change your seat.
- Cancel a ticket or convert it into an open ticket.
- Baggage rules and lost property enquiries.
- Information on city shuttle stops and times.
- Confirming roadside boarding points and departure times.
Questions About Our Branches
Can I cancel a ticket bought at a branch online?
With your PNR number and phone number you can view your ticket on the My Tickets page and start a cancellation or open-ticket request. On a standard ticket this is possible until eight hours before departure.
Can I choose my seat without going to a branch?
Yes. The seat plan opens while you search for a service: you can see the free seats, make your choice and complete payment on the same screen.
Where can I find my roadside boarding point?
The boarding points defined for the departure stop you select are listed on screen while you buy. You can confirm the point shown on your ticket with a branch or our call centre on the day of travel.
